General Information
This Privacy Policy outlines how Bee Transport Rental ("Company," "we," "our," or "us"), operating out of Johor Bahru, Malaysia, collects, uses, and protects your information when you utilize our vehicle rental, tour packages, and private cross-border transport services.
Consent
Customers are advised to read and understand this Privacy Policy carefully. By accessing our website or contacting our team via WhatsApp to confirm vehicle bookings, you agree to be bound by the terms and conditions of this Privacy Policy and consent to the collection, storage, and use of your personal information as provided herein. If you do not agree with these terms, please do not use our website or booking services. Our Privacy Policy is subject to change from time to time without notice. We strongly recommend that you periodically review this policy.
Information Collection & Usage
Because our primary booking confirmations are handled through WhatsApp, the personal information we collect is strictly used to facilitate your transport and rental services. This may include your name, contact number, pickup and drop-off locations, trip itineraries, and any necessary identification (such as IC or Passport details) required for cross-border travel between Malaysia and Singapore or vehicle rental verification.
Website Tracking & Analytics
We may automatically track certain information about you based on your behavior on our website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve our customers. This information is compiled and analyzed on an aggregated basis and may include the URL that you just came from, which URL you go to next, your computer browser information, and your IP address.
Data Security
To protect against the loss, misuse, and alteration of the information under our control, Bee Transport Rental has appropriate physical, electronic, and managerial procedures in place. Your personal and trip information is accessible only to authorized personnel on a need-to-know basis to complete your transaction and provide the transport services requested by you. Although we endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made over the Internet or third-party messaging apps cannot be made absolutely secure. By using our website and services, you agree that the Company will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
Contact Us
We are always happy to chat and assist with your travel needs. If you have any questions regarding this Privacy Policy or how your data is handled, please contact our team directly via our official WhatsApp booking number or through our website contact form.
